Thanks for using MyFinAp—your financial accountability partner.
If you’re running into issues, we’re here to help.
💬 Common Questions
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Q: Why can’t I access certain features?
Some tools in the app require a connected account or an active subscription.
Tap “Connect Accounts” or “Subscribe” in-app to unlock full access.
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Q: How do I report a bug or error?
Please email us at support@myfinap.com with:
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A short description of the issue
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Your device model (e.g., iPhone 14)
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A screenshot (if possible)
We review all reports personally.
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Q: I purchased a subscription but don’t see access. What do I do?
First, try force-closing and reopening the app.
Still not working? Email us and we’ll take care of it.
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📩 Contact Support
If your question isn’t listed, contact us directly:
Email: support@myfinap.com
We typically reply within 1–2 business days.
If you’re ever unsure how to use a feature—or just need a reset—reach out.
You’re not just using a tool. You’re building a habit.
Feel free to reach out!
MyFinAP HQ
1515 Mockingbird Lane, Suite 420
Charlotte, NC 28209